Receptionist/Scheduler

Consulting Radiologists, Ltd. is seeking a receptionist/scheduler to effectively provide customer service to patients and visitors of the clinic and to maintain an efficient front desk and reception area.

Responsibilities:

• Greets and assists patients checking-in for appointments.
• Answers telephone: Schedules patient exams; answers inquiries for patients, physicians, and other calls; retrieves and delivers accurate messages to clinic personnel.
• Coordinates maintenance of patient records.
• Communicates information to facilitate continuity of patient care and clinic workflow.
• Communicates and/or forwards exam information to patients, physicians, and clinic personnel.
• Performs a variety of administrative responsibilities ensuring smooth clinic operations.
• Assist with radiology reports and ensuring reports are turned around in 24 hours.
• Maintain a high level of patient confidentiality in adherence with HIPAA guidelines.
• Multitask with high attention to detail.
• Other duties as assigned.

Qualifications:

• Previous clinical experience
• Superior customer service skills
• Medical terminology training / certificate a plus
• Basic computer skills
• High school diploma with some business school or vo-tech training
• Ability multitask in a fast paced environment